Terms of sale

Last updated: 22 October 2026

1. Who we are

www.sharpmod.fr is operated by Jules Charpentier EI (sole trader, entrepreneur individuel), trading as Sharp Mod:

  • address: 38 rue Paul Vaillant Couturier, 93130 Noisy-le-Sec, France;
  • phone: +33 7 69 09 61 86;
  • email: contact@sharpmod.fr;
  • SIRET: 99119036400026; RCS Bobigny 991 190 364;
  • VAT not applicable, article 293 B of the French General Tax Code.

In these terms, "Sharp Mod" or "we" means the seller, and "you" means the customer.

2. Scope

These terms of sale apply to every order placed on www.sharpmod.fr. By placing your order, you confirm that you have read and accepted them. The applicable version is the one online on the day of your order. You can view, save and print them at any time.

The contract is concluded in French. This English version is a translation; in case of discrepancy, the French version prevails.

3. Our products

We sell:

  • ready-to-wear watches, assembled by hand in our Paris workshop from watch components (movement, case, dial, hands, strap);
  • configured watches: you design them with "Create my watch", and we assemble them to your choices;
  • accessories, including the 6-watch case.

The main characteristics of each product (movement, materials, dimensions, price, lead time) are shown on its product page. Our photos are as accurate as possible; slight colour differences may come from your screen.

Every watch comes with a velvet watch box, an adjustment kit and a microfibre cloth, free of charge.

Sharp Mod is not affiliated with any movement manufacturer or watch brand.

Our watches are not water-resistance tested after assembly. Do not wear them for swimming, showering or diving.

4. Prices

Prices are shown in euros, all taxes included. VAT not applicable, article 293 B of the French General Tax Code.

Depending on your delivery country, prices may be shown and paid in your local currency. The applicable price is the one shown when you confirm your order.

Shipping costs (section 7) are shown before you confirm your order.

5. Ordering

  1. Choose a watch, or design your own with "Create my watch": choose the base model, choose the components, add to cart.
  2. In the cart, check your items and the shipping time shown for each.
  3. At checkout, enter your details, delivery address and delivery method.
  4. Check the summary (items, prices, shipping, total) and correct it if needed.
  5. Confirm with the payment button. This confirmation is a commitment to pay.

The contract is concluded once payment is confirmed. You then receive a confirmation email summarising your order.

For any order of €120 or more, we keep the contract for 10 years (article L213-1 of the French Consumer Code). You can ask for a copy at contact@sharpmod.fr.

6. Payment

You can pay by bank card, PayPal, Apple Pay or Shop Pay. Interest-free payment in 3 or 4 instalments is offered with Klarna or Alma, subject to their approval and to the conditions shown at checkout.

Payment is taken when you confirm your order. Payments are handled by secure payment providers: we never have access to your card numbers.

7. Shipping

Where we ship, and at what cost

  • France: free delivery to a pickup point and home delivery (Colissimo).
  • European Union and international: free delivery, to every country offered at checkout.
  • We do not ship to the United States.

Outside the European Union, no import charges are expected in principle. If the destination country charges any (customs duties, taxes), they are payable by you.

Lead times

Your order Dispatch Then transit
In-stock watch (marked "In stock" on its product page and in the cart) within 48 hours (2 working days) 3 to 5 working days
Watch assembled to order, or configured watch within 15 to 25 days 3 to 5 working days
6-watch case (pre-order) from 1 November 2026 3 to 5 working days

Working days run Monday to Friday, excluding public holidays. The lead time of each item is shown on its product page and in the cart, before you order.

Each order ships in a single parcel, as soon as every item is ready: the order's lead time is that of its longest item. An order that includes the pre-order case therefore ships from 1 November 2026.

As soon as your order ships, you receive an email with your tracking number.

Late delivery

If your order is not delivered within the stated time, you can ask us, by email or by post, to deliver it within a reasonable additional period. If it is still not delivered by the end of that period, you can cancel the order. We then refund everything you paid, within 14 days of the cancellation (articles L216-6 and L216-7 of the French Consumer Code).

Receiving your parcel

The parcel travels at our risk until you, or a person you have designated, take possession of it. If it arrives damaged or incomplete, contact us at contact@sharpmod.fr, with a photo if possible: we will find a solution with you, at no cost. You can also note reservations with the carrier, which makes our claim easier.

8. Right of withdrawal

Time limit

You have 14 days to withdraw, without giving any reason. The period starts on the day you, or a person you have designated (other than the carrier), receive the order. You can also withdraw before receiving it. If the period ends on a Saturday, Sunday or public holiday, it is extended to the next working day.

Configured watches: no withdrawal

A watch created with "Create my watch" is assembled to your choices. It cannot be withdrawn from (article L221-28 3° of the French Consumer Code). This exclusion does not affect the legal guarantees: a defective configured watch is repaired or replaced free of charge.

How to withdraw

  • Online: click "Withdraw from contract here", at the bottom of every page of the site. Enter your name, email and order number, then click "Confirm withdrawal". We send you an acknowledgement of receipt by email without delay, with the content of your request and its date and time.
  • By email to contact@sharpmod.fr, or by post to 38 rue Paul Vaillant Couturier, 93130 Noisy-le-Sec, France. You may use the model form in the appendix to our terms of sale, but you don't have to: any clear statement is enough.

Free return

Returns are free: we send you a prepaid return label. Send the watch back no later than 14 days after telling us of your decision, with the accessories and gifts delivered with it (velvet watch box, adjustment kit, microfibre cloth). Pack it carefully, in its original packaging if possible.

You may try your watch on as you would in a shop. You are only liable for any loss in value caused by handling beyond what is needed to check its nature, characteristics and proper working.

Refund

We refund everything you paid, including shipping costs, no later than 14 days after the day you tell us of your decision. If you chose home delivery (€7.90) instead of the free pickup point, that extra cost is not refunded.

We may wait until we have received the watch, or proof that you have sent it, before refunding you. The refund is made with the payment method used for the order, at no cost to you. For a payment in instalments, it is paid to the provider (Klarna or Alma). If the order has not shipped yet, we cancel it and refund you, with nothing to send back.

9. Guarantees

9.1 Legal guarantees

All our watches, including configured watches, are covered by the legal guarantee of conformity for 2 years from delivery (articles L217-1 to L217-32 of the French Consumer Code) and by the guarantee against hidden defects (articles 1641 to 1649 of the French Civil Code). Sharp Mod, as the seller, is responsible for them.

Sharp Mod does not offer any commercial warranty in addition to these legal guarantees.

9.2 If your watch is defective

Email us at contact@sharpmod.fr describing the defect, with a photo or video if possible. We send you a prepaid return label, then repair or replace the watch free of charge, shipping both ways included.

Damage occurring after delivery because of a knock, water, misuse or a third-party intervention is not a lack of conformity.

9.3 Legal information on guarantees

The consumer has two years from delivery of the goods to claim under the legal guarantee of conformity if a lack of conformity appears. During this period, the consumer only has to prove that the lack of conformity exists, not when it appeared.

Where the contract of sale provides for the continuous supply of digital content or a digital service for more than two years, the legal guarantee applies to that digital content or digital service throughout the planned supply period. During this period, the consumer only has to prove that the lack of conformity affecting the digital content or digital service exists, not when it appeared.

The legal guarantee of conformity obliges the seller, where applicable, to provide all updates needed to keep the goods in conformity.

The legal guarantee of conformity entitles the consumer to have the goods repaired or replaced within thirty days of the request, free of charge and without major inconvenience.

If the goods are repaired under the legal guarantee of conformity, the consumer benefits from a six-month extension of the initial guarantee.

If the consumer asks for the goods to be repaired but the seller imposes a replacement, the legal guarantee of conformity is renewed for two years from the date of replacement.

The consumer may obtain a price reduction while keeping the goods, or end the contract and obtain a full refund against return of the goods, if:

1° the seller refuses to repair or replace the goods;

2° the repair or replacement takes place after thirty days;

3° the repair or replacement causes the consumer a major inconvenience, in particular where the consumer permanently bears the costs of taking back or removing the non-conforming goods, or bears the costs of installing the repaired or replacement goods;

4° the lack of conformity persists despite the seller's unsuccessful attempt to remedy it.

The consumer is also entitled to a price reduction or to terminate the contract where the lack of conformity is so serious that it justifies an immediate price reduction or termination. The consumer is then not required to ask for repair or replacement first.

The consumer is not entitled to terminate the sale if the lack of conformity is minor.

Any period during which the goods are out of use for repair or replacement suspends the remaining guarantee period until the repaired goods are returned.

The rights above result from articles L. 217-1 to L. 217-32 of the French Consumer Code.

A seller who obstructs in bad faith the implementation of the legal guarantee of conformity faces a civil fine of up to €300,000, which may be raised to 10% of average annual turnover (article L. 241-5 of the French Consumer Code).

The consumer also benefits from the legal guarantee against hidden defects under articles 1641 to 1649 of the French Civil Code, for two years from discovery of the defect. This guarantee entitles the consumer to a price reduction if the goods are kept, or to a full refund against return of the goods.

10. Personal data

The data in your order is used to process and deliver it. How it is used, and your rights (access, correction, deletion…), are explained in our privacy policy.

11. Governing law and disputes

These terms are governed by French law. If you live in another EU country, you keep the protection of the mandatory rules of your country.

If a problem arises, please email us first at contact@sharpmod.fr: we will look for an amicable solution with you. Failing that, you may bring proceedings, at your choice, before the court of the place where you lived when you ordered or when the damage occurred, or before any other competent court.

Appendix: model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To Jules Charpentier EI – Sharp Mod, 38 rue Paul Vaillant Couturier, 93130 Noisy-le-Sec, France, contact@sharpmod.fr:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):

  • Ordered on (*)/received on (*):
  • Order number:
  • Name of consumer(s):
  • Address of consumer(s):
  • Signature of consumer(s) (only if this form is notified on paper):
  • Date:

(*) Delete as appropriate.