BUYER'S GUIDE

Your questions, our answers.

From workshop design to home delivery: everything you need to know before and after your order.

Assembled in France
·
2-year warranty
·
Customer service by email or Instagram

A Seiko Mod watch is a Seiko watch that has been redesigned in the workshop by a watchmaker or enthusiast. Modifications are made to the dial, hands, strap, and sometimes the case or internal components. The Seiko movement remains, but the casing becomes unique.

At Sharp Mod, each piece is redesigned by hand so that no two are alike.

No. We use genuine Seiko movements for their recognized quality and reliability, but our watches are entirely customized by our workshop and are not officially affiliated with Seiko.

Yes, 100%. We use Seiko and Miyota automatic movements—such as the NH35, NH38, NH70—as well as VK63 meca-quartz movements. All are renowned for their exceptional reliability and long-lasting performance.

Yes, absolutely. Go to the "Create My Watch" page to explore the available configurators and design a model that suits you. You can also choose from our existing models, or contact us on Instagram to request a completely bespoke combination.

No problem. Most of our models accept a different dial via the "Create Your Watch" page. If the desired combination does not appear in the configurator, contact us via the contact form or on Instagram: we will look with you to see what is possible.

On compatible models, the "Create Now" button opens a real-time visualization: you change the case, dial, hands, and strap, and the watch reconfigures on the screen. The result is identical to composition using the classic options on the product page.

Relay point delivery is free in France and home delivery is free internationally.

In France, home delivery (Colissimo) costs €7.90.

If the model is in stock, please allow 3 to 5 business days after shipping. If the model is on pre-order or requires a specific configuration, the lead time is generally 15 to 25 days to order the components and assemble your watch.

Yes, we deliver throughout the European Union and to most countries worldwide. One current exception: the United States, due to new import regulations.

Once shipped, you will receive an email with your Colissimo or Mondial Relay tracking number, depending on the delivery method chosen.

An invoice is sent to you by email upon order confirmation. You will also find a paper copy in the package upon delivery.

You have 14 days after receipt to return an item, provided it is undamaged, unworn, in its original packaging, and with all its tags. This policy applies to non-customized watches.

In case of a damaged package or delivery issue, we will cover the exchange costs. For any inquiries, please write to us at contact@sharpmod.fr — the return address will be provided to you.

Yes. Our watches are guaranteed for 2 years. If a manufacturing defect or malfunction occurs—and is not due to misuse or intervention on your part—we will cover the return, repair, and re-shipment entirely at our expense.

If the problem results from an impact, mishandling, or external modification, the warranty will not apply.

Yes. An adjustment kit is included with each watch to easily adapt the strap to your wrist: a fine screwdriver and pin removers. If you prefer us to do it, write to us: we'll take care of the adjustment before shipping.

A single point of contact: directly with the workshop. Write to us at contact@sharpmod.fr or send a direct message to @sharp.mod describing the problem (ideally with a photo). We will get back to you within 24-48 business hours with the next steps.

A Sharp Mod watch is designed for everyday wear. Here are a few simple precautions to ensure its longevity:

Avoid direct impacts to the case and crystal.
Rinse the strap with fresh water after exposure to seawater or chlorine.
Do not open the case back yourself: the water resistance depends on the gasket, it is better to entrust us with battery replacement or servicing.
For an automatic movement, wear it regularly or use a watch winder to keep it active.